Quality Statement
The policy
of P&L Electrics Ltd. is to achieve and maintain a high standard of quality
in all aspects of its operation and to continually satisfy the expectations
of our customers In respect of all products and services offered.
The company aims to ensure that the needs of our customers are clearly
understood and met through close liaison at all stages of the work.
All work is conducted to a high professional standard with technical and
commercial
integrity.
The company is committed to
effective Quality Management at every level within the business and this is
achieved through the successful implementation of ISO
9001:2004.
With regards service
delivery, P&L Electrics Ltd. will ensure that:
The quality policy is upheld and supported by management at all levels;
Staff responsibilities and duties are clearly identified;
Staff are appropriately trained to enable them to undertake their tasks and
given appropriate authority within the scope of their responsibilities;
Sufficient resources are provided to facilitate agreed work;
Quality plans are applied
in the management of all projects;
All appropriate documentation is maintained, controlled and archived;
Periodic audits and reviews of staff work are undertaken to ensure that
standards are maintained and opportunities for improvements sought.
Our directors take a personal interest in all projects and are available to
meet with our clients to ensure that they are satisfied with progress.
